BILLING

Cancellation and Refund Policy

Straightforward subscription terms for AcquireOS customers.

Effective September 14, 2026

Starter and founding access

The Starter plan does not carry a subscription charge. The first five eligible paid subscriptions may receive the displayed Founding Buyer price while that subscription remains active. Canceling ends the locked founding price; a later subscription uses the price then available.

Canceling a subscription

You may cancel through the Stripe billing portal available from your AcquireOS workspace. Cancellation stops future renewal and ordinarily takes effect at the end of the current paid billing period. Access continues through that period unless the account is terminated for misuse or otherwise stated at checkout.

Refunds

Subscription charges are generally nonrefundable, including for partial billing periods or unused features, except where required by law. We will review duplicate charges, unauthorized charges, and documented technical failures that materially prevented use of the paid service. Contact support promptly and preferably within seven days of the charge.

Plan changes and failed payments

Plan-change timing and credits, if any, are shown in Stripe before confirmation. Failed or overdue payments may cause paid functionality to revert to the Starter plan until billing is restored. You can access the billing portal to update payment information.